Profile
Sensing the undeniable potential of the Lebanese market, Netiks’ founder was keen on establishing a professional firm, one that betted
on its human capital and technological tools, to oer a wide range of e-business services and products.
We strive to deliver innovative OmniChannel and CRM solutions to returning customers in the Middle-East region by understanding the rapidly changing patterns of global business models in addition to the increasing demand for sophisticated technology solutions, constantly adapting to markets’ needs.
‘Netiks’ is a contraction of two strong and signicant words (“Net” and “Ethics”) that our company cherishes. They represent the mix between
our innovative technology aimed at optimizing our clients’ performance and our philosophy of straightforward approach, aiming
at helping our customers deliver a delightful customer experience
The secure, business-oriented and robust solutions that Netiks offered to its clientele have won the corporate a big number of renowned
clients, in the Omni-Channel and CRM areas:
Netiks OmniChannel, today a "star product", is running in several banks in town and in the Middle East. It covers the Retail and Corporate
Internet Banking, Mobile Banking and Tablet Banking as well as wearables.
Netiks 360Bank, 360Gov, 360Insurance, 360ProfessionalServices, 360RealEstate and 360Education are 6 CRM verticals developed by our
team to serve the banks, insurance, real estate and education sectors who leverage digital technology to retain and attract customers.
Genetiks is an intelligent Chatbot dedicated to engaging with clients in a friendly and professional manner.
It helps you save money and can handle several conversations in English, French and Arabic.
Machine Learning / AI Display targeted digital marketing which caters to the needs of visitors and offer relevant products based on the customer’s purchase history, customers’ profiles and social listening interests