Account Manager

  • Ecomz
  • Jan 13, 2020
Full time Sales

Job Description

Ecomz.com is seeking a highly motivated Account Manager for its  advanced e-commerce management platform.

 

About the Vacancy

Location: Beirut Digital District

Start Date: Commencing as of February 2020

Terms of Hire: Permanent, Full-Time

 

Job Overview

We are looking for a highly motivated account manager who will be contributing to sales boosts, customer satisfaction and retention, and to the growth of the platform! You will be a point of contact for key client matters and you will ensure that our clients grow with us!

Responsibilities and Duties

  • Grow sales in a portfolio of accounts, while developing and maintaining positive relationships with merchants
  • Contact and help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop online and offline sales strategies to meet revenue and growth targets
  • Manage and enhance the sales pipeline
  • Actively participate in scheduled internal meetings and company events
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Liaise with different departments after each signed deal to ensure proper project delivery
  • Forecast and track key account metrics
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

 

Requirements 

  • 1 to 3 years of proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Deep digital understanding
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Critical thinking and problem solving skills
  • Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
  • Excellent time and project management skills
  • Keen attention to detail and adherence to deadlines
  • Excellent grasp of Microsoft Office Suite
  • Proficiency in English

About Ecomz 

Ecomz is a world class end-to-end ecommerce management platform that helps merchants sell and grow online. It is powered by advanced store builder capabilities that require no technical skills, a wide range of built-in store management applications, and new sales and distribution channels to maximize the merchant’s profitability and enhance their customer’s shopping experience.

Ecomz operates in more than 55 countries, serving more than 4,000 merchants helping them generate over $50M in sales. Named 2018 Top 5 B2B website by Seamless Conference, 2017 Top 10 Business by ArabNet, Ecomz has also been recognized by Google, Disrupt San Francisco (TechCrunch) and MIT Silicon Valley Program for its achievements and has been awarded by the 2018 Touch Innovation Program (TIP) and the BLC Bank’s 2018 Brilliant Lebanese Award (BLA).