Social Media Manager

  • Ecomz
  • Jan 20, 2020
Full time Marketing

Job Description is seeking a Social Media Manager who will be working with a team of marketing professionals to enhance its advanced e-commerce management platform.

About the Vacancy

Location: Beirut Digital District

Start Date: Immediate

Terms of Hire: Permanent, Full-Time

Job Overview

We are looking for a passionate and people-person social media manager to manage our social media channels, engage in discussions, and to find ingenious ways to build and enrich the community. As a social media manager you will be collaborating with a team of marketing professionals, product specialists, and customer support experts to attract and engage our audience even more!

Responsibilities and Duties

  • Enrich online social media platforms that allows for user engagement, receiving feedback, and providing support for the community members
  • Attract new users by listening and engaging in all relevant tweets, posts, shares. Basically, keeping an eye out for the topics and opportunities that matter to our brand
  • Create and post original and rich content on our social media platforms and on our community forum
  • Surf the internet for keywords or hashtags to get inspired for new ways the platform can meet the user’s growing demands
  • Monitor our social channels on a daily basis to ensure that all complaints are addressed and solved and to engage with the community members in a friendly and positive way
  • Connect with the community members and users who express interest in our products
  • Analyze how our brand is perceived online and protect our social media platforms from spam, profanity, and negative feedback that is left unresolved


  • BS/MS degree in marketing or a related field
  • Knowledge Google Analytics and Hubspot
  • Social Media Marketing (Facebook Ads, LinkedIn Ads, Twitter Ads) and email marketing
  • Previous experience in ecommerce is a plus
  • Strong written and verbal communications skills in the English and Arabic languages
  • Excellent analytical skills
  • Demonstrated track record of using digital media to acquire, engage, and harvest market demands
  • A friendly manner and a customer support driven attitude

About Ecomz 

Ecomz is a world class end-to-end ecommerce management platform that helps merchants sell and grow online. It is powered by advanced store builder capabilities that require no technical skills, a wide range of built-in store management applications, and new sales and distribution channels to maximize the merchant’s profitability and enhance their customer’s shopping experience.

Ecomz operates in more than 55 countries, serving more than 4,000 merchants helping them generate over $50M in sales. Named 2018 Top 5 B2B website by Seamless Conference, 2017 Top 10 Business by ArabNet, Ecomz has also been recognized by Google, Disrupt San Francisco (TechCrunch) and MIT Silicon Valley Program for its achievements and has been awarded by the 2018 Touch Innovation Program (TIP) and the BLC Bank’s 2018 Brilliant Lebanese Award (BLA).