Senior Operations Officer

  • Loop Scooters
  • Berytech Digital Park, Beirut, Lebanon
  • May 08, 2019
Full time Other

Job Description

  • Fleet management using Backend
  • Scooter redistribution (2-3 times Daily)
  • Testing of scooter – Dashboard – App – Backend
  • Design and build operational practices that will help the company scale
  • Reports (Weekly – Monthly – Quarterly)
  • Management of users’ accounts (Changing payments, adding missing documents, ETC…)
  • Answering users over the hotline (Daily)
  • Managing orientation sessions (Daily)
  • Work cross functionally with other teams in LOOPshareltd
  • Create contingency plans to govern day-to-day operations
  • Build, maintain and monitor reports related to dashboards
  • Maximize safety and vehicle availability while reducing cost per ride and cost per vehicle
  • Warehouse management (Weekly)
  • Scooter maintenance (Weekly and whenever needed)
  • Coordination of the different workshop areas (repairs / replacement of batteries)
  • Manage inventory and make sure repairs are getting done on time
  • Manage maintenance, and efficiency of vehicles
  • Quality control of repairs
  • Quality control of materials and resources
  • Control and revision of the work created and closed during the day
  • Daily review of workshop reports and ensure communication with Head of Operations


  • University degree holder
  • Rides Motorcycle
  • Fluency in English and Arabic
  • Ready to work flexible hours
  • Previous experience in operations is recommended