Operations Officer

  • Confidential
  • BDD
  • May 21, 2019
Full time General Business Management

Job Description

Role Summary: 

The Operations Officer will support the team managing daily administrative processes and procedures. The incumbent will also support the team in executing a full expansion plan within a defined geographic area. In addition, he/she will help in executing marketing activities, and monitor/manage the partners’ accounts.


Main Responsibilities

-           Assist in expansion plan & approaching new partners

-           Follow weekly Journey Plans and visit partner accounts

-           Manage & update stock inventory on a regular basis

-           Assist in creating KPI’s for partners & monitor their progress

-           Report partner’s operational performance

-           Assist in developing and optimize operations processes & procedures

-           Reflect company values of excellence, partner/end-user satisfaction etc. to support achieving the overall company vision and strategy.



-           Bachelor degree in Business Administration or a relevant experience

-           2 – 5 years’ experience in sales & operations

-           Valid driver’s license


Knowledge &Technical Skills required

-           Excellent knowledge of Sales & Marketing practices

-           Excellent knowledge of computer systems, including Microsoft Office (Excel, Word, PowerPoint) 

-           Tech Savviness

-           Proficient in Arabic & English (French is a plus)


Competencies required

-           Ethical

-           Relationship-builder with excellent customer service skills

-           Very good in problem solving/analysis

-           Excellent negotiator 

-           Excellent verbal & written communication skills

-           Accountability & responsibility

-           Time management and ability to deliver under tight deadlines


Working conditions

-           The office is based in Beirut. Working hours are Monday to Friday 9:00 AM to 6:00 PM

-           The incumbent is expected to occasionally work on weekends depending on business needs

-           The incumbent will spend half of their time on field, owning a vehicle is mandatory