Serves customers by taking telephone & providing information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Enters requests into the database with accurate information.
Maintains the call center database and update the contact log.
Provides service by answering customer questions and offering assistance.
Handles calls with professionalism and courtesy.
Call Center Specialist Skills and Qualifications
Good listening and verbal skills
Fluent in English & Arabic - French is a plus
Exhibiting patience and confidence with a diverse clientele
Synkers is the leading peer-to-peer education platform that connects students with highly qualified tutors on the spot. Synkers aims to build the largest community of knowledge exchange to enhance the academic performance of future generations. By enabling a seamless cross-border transfer of knowledge and making education accessible to all, Synkers intends to change education through building an adaptive learning technology.