Telesales Representative

  • Ecomz
  • Jul 01, 2019
Full time Business Development Consultant Customer Service Sales

Job Description is seeking a highly motivated Telesales Representative who will be working with a team of technical and marketing professionals to enhance our advanced e-commerce management platform.


About the Vacancy

Location: Beirut Digital District

Start Date: Immediate

Terms of Hire: Permanent, Full-Time


Job Overview

As a telesales representative, you will be responsible for generating calls to potential clients and representing the company’s high quality products. We expect you to be an outstanding communicator and listener with a professional yet friendly approach.


Responsibilities and Duties

  • Make 50-100 calls daily while Keeping records of each call
  • Secure sales appointments with potential clients with respect to a certain monthly target set by the sales manager
  • Conduct analysis during the call to understand the client’s needs and to recommend the most suitable service/product
  • Securing new clients subscriptions each month
  • Keep a record of all sales activities
  • Follow up on incoming leads
  • Compile and submit sales reports
  • Provide high quality customer service to the client
  • Influence customers to buy or retain the product using the full knowledge acquired through the training about the product specifications
  • Document transactions by completing forms and record logs
  • Maintain the database by entering, verifying, and backing up data
  • Research companies and potential clients using the internet and social media


  • High school diploma  or equivalent Required
  • Minimum of 1 years’ experience in outbound telemarketing sales calls
  • Strong computer skills: and proficiency in Microsoft Office, Windows, CRM, Live Chat...
  • Motivation and leadership skills
  • Attention to detail and accuracy in addition to excellent data entry skills
  • Excellent customer service and troubleshooting skills
  • Ability to develop trust/rapport and determine who contact is at potential client
  • Excellent English & Arabic communication  skills (written and verbal)
  • Full knowledge of phone etiquette
  • Strong character and the ability to negotiate and close a deal


About Ecomz

Ecomz is a world class end-to-end ecommerce management platform that helps merchants sell and grow online. It is powered by advanced store builder capabilities that require no technical skills, a wide range of built-in store management applications, and new sales and distribution channels to maximize the merchant’s profitability and enhance their customer’s shopping experience.

Ecomz operates in more than 55 countries, serving more than 4,000 merchants helping them generate over $50M in sales. Named 2018 Top 5 B2B website by Seamless Conference, 2017 Top 10 Business by ArabNet, Ecomz has also been recognized by Google, Disrupt San Francisco (TechCrunch) and MIT Silicon Valley Program for its achievements and has been awarded by the 2018 Touch Innovation Program (TIP) and the BLC Bank’s 2018 Brilliant Lebanese Award (BLA).