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Role Summary:   The Operations Officer will support the team managing daily administrative processes and procedures. The incumbent will also support the team in executing a full expansion plan within a defined geographic area. In addition, he/she will help in executing marketing activities, and monitor/manage the partners’ accounts.   Main Responsibilities -           Assist in expansion plan & approaching new partners -           Follow weekly Journey Plans and visit partner accounts -           Manage & update stock inventory on a regular basis -           Assist in creating KPI’s for partners & monitor their progress -           Report partner’s operational performance -           Assist in developing and optimize operations processes & procedures -           Reflect company values of excellence, partner/end-user satisfaction etc. to support achieving the overall company vision and strategy.   Qualifications -           Bachelor degree in Business Administration or a relevant experience -           2 – 5 years’ experience in sales & operations -           Valid driver’s license   Knowledge &Technical Skills required -           Excellent knowledge of Sales & Marketing practices -           Excellent knowledge of computer systems, including Microsoft Office (Excel, Word, PowerPoint)  -           Tech Savviness -           Proficient in Arabic & English (French is a plus)   Competencies required -           Ethical -           Relationship-builder with excellent customer service skills -           Very good in problem solving/analysis -           Excellent negotiator  -           Excellent verbal & written communication skills -           Accountability & responsibility -           Time management and ability to deliver under tight deadlines   Working conditions -           The office is based in Beirut. Working hours are Monday to Friday 9:00 AM to 6:00 PM -           The incumbent is expected to occasionally work on weekends depending on business needs -           The incumbent will spend half of their time on field, owning a vehicle is mandatory

Experience in the following technologies is required Microsoft Visual Studio Net C# Entity Framework Microsoft SQL Server Web API RESTful API / JSON / XML MVC architecture Web technologies in general Git version control Angular Good understanding of OOP concepts and structures Summary of Responsibilities Under the supervision of the CTO, the candidate will participate in analysis, documentation, development, programming, maintenance and deployment of web applications. S/he will actively contribute in the process of improving the products, suggesting new features and upgrades to the ecommerce platform. Tasks  Participate in analysis of current and future needs Develop the platform according to current programming standards Improve and add functions to the current platform Integrate and program our new Website Requirements B.Sc. or B.Eng. or equivalent 2+ years of experience in web application development on ASP, .NET and C# Microsoft Visual Studio 2010 +, .NET 4.0+, Microsoft SQL Server, Entity Framework (EF) Experience in the field of e-commerce or frontend/backend website development Self-starter, leadership skills, initiative and quick learner  

Overview: Ecomz.com is looking for a senior UI/UX Expert that will be working with a team of technical and marketing professionals to enhance our eCommerce management platform. Essential Job Duties and Responsibilities: Follow the product/platform vision by taking a user centered approach and conduct rapid usability tests to iterate on designs. Researching, conceiving, sketching, prototyping and user-testing experiences for all creations. Analyzing user feedback and activity, and iterating to enhance the user experience. Conducting competitor and customer analysis and follow industry trends. Identify design problems and suggest elegant solutions. Develop UI mockups and prototypes that clearly illustrate how sites function, look and feel like. Complete project by ensuring design meets all company standards and receives final approval. Make strategic design and user-experience decisions related to core, and new, functions and features. Consistently deliver fresh ideas and concepts to keep the brand current and dynamic. Design and execute graphic concepts to meet product visions. Review the programmers and developers work to ensure quality. Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience. Execute all visual design stages from high level information architecture (from flowcharts to wireframes) through concept to final hand-off to engineering of all detailed design for PC and mobile. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Establish and promote design guidelines, best practices and standards. Create prototypes in Axure and/or comparable interaction applications. Solve complex business problems through innovative user experiences for both business and consumer applications. Job Requirements: 4+ years of experience designing mobile and web interfaces. Experience designing for large consumer based websites and applications. Proficient in using design tools such as the Sketch, Invision, and Adobe Creative Suite. A strong portfolio of UX/UI work samples. Experience in the design and development of engaging web user experiences, information architecture, and web graphics creation. Hands on Experience in Designing and Developing UI/UX for Web and Mobile Knowledge of Responsive Design concepts and implementation. Proven work experience as a UI/UX Designer or similar role. Portfolio of design projects. Up-to-date knowledge of design software like Adobe Illustrator and Photoshop, etc. Team spirit; strong communication skills to collaborate with various stakeholders. Good time-management skills. Previous start-up, social networking and/or consulting experience are preferred but not required. Be fearless in putting forth your creative ideas but also be willing to roll up your sleeves to do whatever it takes to get the project out the door. Demonstrated successful project management experience. Track record of solid design experience for consumer devices and branding, preferably working in a global market. Care in craftsmanship with acute attention to creative detail such as typesetting, color, themes, and image cropping. Excellent communication skills with the ability to effectively collaborate with peers, leaders and agency partners. Must work well under pressure and be able to meet aggressive deadlines. Able to multi-task and willingly perform simple tasks as well as working on larger projects. Technical experience using HTML and CSS is a plus. Maintain an ongoing knowledge of marketing trends, with a particular emphasis on brand/identity awareness, digital/online marketing programs and social media. Experience in developing an organization’s brand guidelines.  

JOB DESCRIPTION: Prepare, compile and sort documents for data entry such as product descriptions, images, company info... Maintain relationships with clients by providing support, information, and guidance Prepare reports by collecting, analyzing, and summarizing information Customer support. Answer all related questions via phone, email or chat support. Reply to community questions. Contribute to team effort by accomplishing related results as needed. Operate in a very fast-paced and challenging environment, as well as adapt to changes and manage multiple high-level priorities. Mentor new team members as our organization grows. Provide customer service to our merchants. Troubleshooting REQUIREMENTS: Bachelor’s degree in the field of business is preferred – holders of certificates in other fields are also encouraged to apply. Formal computer training an advantage Proficient in relevant computer applications such as MS Office Accurate keyboard skills and proven ability to enter data at the required speed Knowledge of correct spelling, grammar and punctuation Strong presentation skills and ability to communicate effectively with all level decision makers. Fluent in English and Arabic. KEY COMPETENCIES AND SKILLS: Planning and organizing Information collection and data entry Problem solving Attention to detail Decision making skills Communication skills Confidentiality Ability to work under pressure    

JOB DESCRIPTION: Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options Maintain relationships with clients by providing support, information, and guidance. Prepare reports by collecting, analyzing, and summarizing information on CRM & Ecomz dashboard Conduct cold calls to potential clients Contact clients daily and answer all related questions via phone, email or chat support Making 50-100 calls daily – Keeping record of each call Securing sales appointments per month Conduct needs analysis during call to advise on required service Securing new clients subscriptions per month Following up on incoming leads Compile and submit sales reports Assist with client servicing requirements Meeting of KPI's and sales targets Advises present or prospective customers by answering incoming calls and other telecommunications technologies. Influences customers to buy or retain product or service by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and backing up data. Maintains operations by following policies and procedures; reporting needed changes. Maintains quality service by following organization standards. Contributes to team effort by accomplishing related results as needed. Cold-calling, negotiation skills, B2B, closing skills. Knowledge of Microsoft Word, Excel, CRM software, livechat… Excellent spoken & written communication in English & Arabic. Strong organizational skills and capability of managing multiple tasks Strong work ethic Contribute to team effort by accomplishing related results as needed. Operate in a very fast-paced and challenging environment, as well as adapt to changes and manage multiple high-level priorities. Participate in market analysis to determine client needs and competitive positioning. Mentor new team members as our organization grows.Provide customer service to our merchants. Occasionally meet clients on their premises REQUIREMENTS: Bachelor’s degree in the field of business is preferred – holders of certificates in other fields are also encouraged to apply. Formal computer training an advantage Proficient in relevant computer applications such as MS Office Knowledge of correct spelling, grammar and punctuation Strong presentation skills and ability to communicate effectively with all level decision makers. Fluent in English and Arabic. Minimum of 1 years’ experience in Outbound Telemarketing Sales Calls Strong Computer Skills: Proficient in Microsoft Office, Windows, CRM, Live Chat... Self-motivated and able to work with little supervision Attention to detail and accuracy with EXCELLENT Data Entry Skills. Ability to research companies via the internet. Ability to chat with clients on a daily basis Ability to develop trust/rapport and determine who contact is at potential client. Excellent English & Arabic skills (written and verbal) Good interpersonal skills Good phone manner KEY COMPETENCIES AND SKILLS: Planning and organizing Phone Problem solving Decision making skills Communication skills Confidentiality Ability to work under pressure  

Drapp is looking for a results-driven sales representative with at least 1 year of experience in the medical field. The person should know the strings of the sales in a medical environment and how to deal with healthcare players. Responsibilities:   Present, promote and sell products/services using solid arguments to existing and prospective customers Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling and physical visits  Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Keep abreast of best practices and promotional trends  

Duties & Responsibilities Ÿ          Ensures resolution of tickets received, general inquiries, complaints & requests in a professional, efficient and timely manner, Ÿ          Ensures proper handling of all types of transactions using our Admin Interface, Ÿ          Identifies Fraud Patterns and ensures appropriate follow-up with concerned departments, Ÿ          Answers in a prompt & efficient manner the Inbound calls by assisting callers who have general & particular inquiries or questions, Ÿ          Performs Outbound calls mainly for Customer Satisfaction and Transaction Validation, Ÿ          Updates Customer Accounts status and profile based on an assessment of predefined factors, Ÿ          Analyzes, Categorize received tickets, ensure escalation and appropriate follow-up, Ÿ          Determines & Escalates major problems, issues or complaints and propose solutions for enhancements & improvements.   Qualifications:  Ÿ          University Graduate/under graduation Ÿ          Prior Customer Service experience is a plus Ÿ          Tringual English & Arabic & French

Mahara Capital is seeking to hire an Operations Manager to join its growing team. You will be leading the company operation and reporting directly to the CEO. You will be responsible for: Managing the day to day activities of the company, Developing and implementing operational policies and procedures, Identifying and addressing challenges and opportunities, Preparing and executing action plans as needed; Implementing quality and customer-service standards; Resolving operational problems, Reporting operations information and recommendations to senior management; Assisting in the recruitment and training of the team, Overseeing the marketing activities and playing an active role in improving customer experience, Building alliances and partnerships with organizations, Planning and budgeting. Successful candidates will have a Bachelor's degree in business administration (MBA is a plus) and have more than 10 years experience with great interpersonal, problem solving and leadership skills. 

  Mission As a FRONT-END DEVELOPER, you will work closely with the Senior Developer, as well as the product manager, and UX/UI designer to implement designs on our website. Must have Skills: Minimum experience of 3 years working on front-end development (HTML5, CSS3, Sass, Javascript, jQuery, Bootstrap,...) Experience with WordPress (creating themes / child themes, knowledge in building custom plugins is a plus) Attention to detail Self-starter Great communicator Knows how to use GIT (https://git-scm.com/) Knowledge in using JIRA is a plus (https://www.atlassian.com/software/jira) Work Environment: Curious, creative team of different nationalities passionate about changing the toy industry Super cool office space, a 3D printer and all the toys and books you can imagine Smack in the heart of Beirut’s tech scene   On-boarding Date : ASAP Duration: 1-3 Months - Project Based, with possibility to become full-time.    

Company Overview   Neo Mena Technologies is a UAE based financial technology services company, with a focus on providing digital investment services to regulated entities within the GCC. Neo offers solutions directly to banks and other financial institutions, empowering them to better penetrate their retail customer base and strengthen the proposition for HNI's.    In order to deliver best-in-class technology architecture, we operate with leading global partners to deliver turn-key solutions to our clients. In 2018, Neo and one of its clients were able to deliver the GCC's first fully digital and compliant robo advisory service.   Job Overview   Neo Mena Technologies is currently looking for a Full Stack Developer who can help with architecture, development, and DevOps working across the product and design teams. The successful candidate will grow and emerge as our company grows! We work in an Agile environment and our current tech stack is Python, React and PostgreSQL. We want someone who is willing to learn and build production products. If you are a true techie who loves to work in a startup, we want to hear from you! Skills/Qualifications required:  Bachelorʼs degree in Computer Science/Computer Engineering Strong object-oriented and functional programming skills in any of the following languages: Ruby, Java, node.js (Python is a plus) Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS Experience in React Understanding of fundamental design principles Thorough Knowledge of SQL and Database system design Strong understanding of HTTP standard and experience with RESTful interfaces Proficient understanding of code versioning tools {such as Git or SVN}  Responsibilities :  Writing reusable, testable, and efficient code Learning and engaging in any new requested web frameworks Integration of user-facing elements with server side logic Switching between backend and frontend development as needed Monitoring at all steps of software development from integration, testing, releasing to deployment and infrastructure management    Experience Required:  2-4 years

We are looking for a node.js developer responsible for the development and maintenance of Carpolo's web services. Your primary focus will be the development and maintenance of current codebase and future RESTful APIs to be integrated with our mobile and web apps. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products are essential.  Responsibilities Design and develop software services for use in a distributed and modular architecture Design, build, and maintain high performance, reusable, reliable and scalable Javascript code Ensure the best possible performance, quality, and responsiveness of the backend Identify and correct bottlenecks and fix bugs Able to coach and explain standard use-cases and design decisions when asked Assess and evaluate competing software technologies and platforms and make recommendations to stakeholders and management Generate SDKs for other developers to consume the APIs Skills and Qualifications Experience designing and implementing RESTful API web services using Node.js Solid understanding of the Javascript language, especially ES6/7, and all of its quirks Create and maintain documentation including use cases, data flow charts, process flow diagrams, software requirements document, functional specifications document, API specs, etc. Have a solid understanding in common app development methodologies, and the ability to implement custom flows when needed. Familiarity with cloud architecture and design, and deployment of services to the cloud (CI/CD) Familiarity with integrating third-party services and APIs Proficient understanding of code versioning tools(Git, Bitbucket) Familiarity with continuous Agile integration Good written and verbal communication skills Proven record with developing node.js applications Experience working with NoSql data stores including graph databases such as Neo4j

Fleet management using Backend Scooter redistribution (2-3 times Daily) Testing of scooter – Dashboard – App – Backend Design and build operational practices that will help the company scale Reports (Weekly – Monthly – Quarterly) Management of users’ accounts (Changing payments, adding missing documents, ETC…) Answering users over the hotline (Daily) Managing orientation sessions (Daily) Work cross functionally with other teams in LOOPshareltd Create contingency plans to govern day-to-day operations Build, maintain and monitor reports related to dashboards Maximize safety and vehicle availability while reducing cost per ride and cost per vehicle Warehouse management (Weekly) Scooter maintenance (Weekly and whenever needed) Coordination of the different workshop areas (repairs / replacement of batteries) Manage inventory and make sure repairs are getting done on time Manage maintenance, and efficiency of vehicles Quality control of repairs Quality control of materials and resources Control and revision of the work created and closed during the day Daily review of workshop reports and ensure communication with Head of Operations Requirements: University degree holder Rides Motorcycle Fluency in English and Arabic Ready to work flexible hours Previous experience in operations is recommended

Job Description  Preparing marketing and advertising strategies, plans, and objectives.  Ideating, developing, implementing and testing marketing and advertising campaigns across chosen channels.  Creating and updating content calendar to suit marketing objectives. Monitoring and adjusting marketing efforts to key data metrics. Creating content (social posts, blog posts, presentations, report, marketing material) in line with brand guidelines using software and other skills (photography, design, editing). Community management across all active channels; answering questions, replying to feedback, scheduling orientation sessions, engaging the community. Monitoring competition, creating new incentives, suggesting and establishing partnerships. Business development efforts to expand relevant partners network. Research relevant events, preparing needed marketing materials for shows and events. Software:  Excel, Word, PowerPoint  Adobe Photoshop, Illustrator, InDesign, Premiere, After Effects (or equivalent)  Mailchimp (or equivalent)  Wordpress Other Skills: Photography Copywriting

AstroLabs is looking for a Digital Marketing Instruction Lead to support the continuous growth of AstroLabs Academy. We’re looking for a natural storyteller and presenter with a passion for digital marketing. The ideal candidate is someone who is passionate about our mission of building a thriving tech ecosystem in the MENA region by delivering practical hands-on workshops. The role will require frequent travel to various locations around MENA to lead on the training workshops. Apply to join us if you are excited to work in a high-performance environment surrounded by passionate and supportive team members. LOCATION Beirut, Lebanon with regular travel. SKILLS You are a natural storyteller able to communicate crisp and clear concepts to an audience of mixed experience Ability to develop educational material and to lead on designing results driven curriculum. You are a good communicator and experienced at doing clear and engaging presentations (e.g. pitching to clients, meetups, workshops and other training programs) You have practical marketing experience and expertise in multiple digital marketing channels specifically performance advertising channels (SEM, Display, Retargeting, etc) You have experience either working in digital marketing for a startup, larger company, or an agency executing campaigns with significant budgets, testing and improving performance You have a robust command of the fundamentals of Google Analytics and/or other analytics platforms (PowerBI, Google Data Studio) If you speak Arabic that is a big plus as we operate across the region If you know WordPress that is a plus as it’s our web platform of choice QUALITIES & VALUES You are passionate about digital and always learning You operate like an owner, finding, proposing, and executing solutions when faced with challenges You thrive while working in a startup environment You have an analytical mind and are process and results driven You are passionate about making a real difference and support the success of others You have a focus on practicality and real-life results and not on hype and buzzwords You have boundless curiosity and a desire to develop yourself You enjoy working with a high-performance team where expectations match our ambitions

Seeking a highly motivated intern (already a Dubai resident) to join our Accounts team (beauty sector) in Dubai for a period of 2 months. The Account Management Intern will be responsible for assisting the Accounts team across client accounts to achieve successful implementation of campaigns – delivering on brief, on budget and on time. Responsibilities: -       Support Accounts team with delivering exceptional client work. -       Support monitoring clients’ social channels. -       Assist with scheduling meetings, creating agendas and providing status recaps. -       Assist with social and content strategy for brand social channels. -       Actively stay ahead of trends and adapt to new and changing social platforms and products. -       Additional relevant responsibilities as requested. Qualifications Qualifications: -       A love for social media. -       Ability to handle multiple tasks in a fast-paced environment under tight deadlines. -       Ability to work independently and collaboratively. -       Strong organizational skills. -       Strong Arabic and English verbal / written communication skills. -       Proficient in Microsoft Office. -       Exhibit enthusiasm, passion, creativity and commitment.

Carpolo is looking for a web developer responsible for the development and maintenance of various web apps. Your main focus will be the development of CRMs based on business requirements and maintaining the front page of Carpolo. You will be working alongside other engineers who will assist you along the way, therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. Responsibilities: • Translate designs and wireframes into HTML/CSS • Assist in the design of the web apps and ensure the validity of it, following standard web design guidelines. • Ensure the best possible performance, quality, and responsiveness of the application • Integrate the web apps with external APIs • Identify and correct bottlenecks and fix bugs • Help maintain code quality, organization, and automatization Skills: Familiarity with RESTful API design patterns and the ability to connect to it using PHP • Basic understanding of the PHP language syntax • Strong knowledge in OOP design pattern • Familiarity with MVC structure • Familiarity with PHP framework • Familiarity with any frontend framework • Able to speak your mind and share ideas Extras: Knowledge in git version control • Working experience with Laravel • Working experience with React

The Job The mission of the Xamarin mobile developer is to design, build, and deliver chat mobile apps using chat technology and bots. Typically, Xamarin will be utilized as the development environment. Proficiency in asp.net Web API, unit tests and automated mobile tests is a plus. Knowledge of encryption + proper use of technology to scale apps to multiple users is a plus. What you’ll do Design, develop, and publish apps using Xamarin and Visual Studio.NET. Work with Product Owners and Business Analysts on design and features as required Collaborate with cross-functional teams to define, design, test and deploy new features Release of applications into Apple’s App Store and Google Play Draw upon .NET and C# expertise to assist in the development of API’s and web services What you need to succeed 3+ years of proven mobile development experience, with both front-end and back-end development preferred Previous Xamarin experience Proficiency using C# Experience working with remote data sources, third-party libraries, API’s, and Microsoft Azure Working knowledge of third party tools used for camera, video recording, document sharing and chatting technologies Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies Ability to interpret requirements to produce a design that conforms to specifications Must have published at least 3 apps in the app stores Experience working in an Agile/Scrum development process Strong verbal communication skills Computer Science degree

About MakerBrane MakerBrane lets anyone - kids and adults - design, build, and even sell their own toys and imagined play worlds. Combining digital and physical platforms, MakerBrane mixes online design tools with branded construction systems (Lego, Meccano, littleBits, …), craft or 3D printed parts, allowing for virtually infinite toy invention possibilities. It is all about play and creativity, amazing products that can be shared within the community and beyond. Job Description This is a roll-up-your-sleeves opportunity to develop MakerBrane’s community strategy, and craft original content to tell a coherent, engaging cross-platform story and interact directly with our followers. We're looking at you if you're someone who knows how to use social media not (just) to fire metric-raising clickbait out into the ether but who can actually build an online community. We need someone who can bring both a ton of great new ideas and who has the discipline to execute on his or her plan.   Main responsibilities: -     Own the strategy, planning, execution and ongoing optimization for MakerBrane's community management and social media outreach. -        Define and track goals (KPIs) tying key community/social media metrics and ROI back to core business objectives. -        Optimize SEO and develop relevant SEM strategies to build our overall community. -        Create content (images, video, writing, events) appropriate for specific networks to spread our brand. -        Monitor and engage in relevant social discussions about our company, industry and culture. -        Identify and genuinely connect with the relevant influencers. -        Perform research on current benchmark trends and audience preferences. Explore ways to engage and identify new social networks to reach our target buyers. -        Make everything possible, adapted and scalable to build and animate an engaged community of MakerBrane fans!   Requirements: 4+ years of work experience in digital marketing in general and preferably in the marketplace space. You can share an exciting portfolio of past campaigns, content, creative projects, showing their impact. Experience in brand and creative strategy is a strong plus. Strong budget and project management skills. You’re strategic and tactical—hands on. Excellent understanding of the interplay offline and online, and between paid, earned and owned channels. Passion for storytelling through multiple media types, both visual and written - excellent communication in English—written and verbal – is a must. Ability to imagine and manage online community events and programms. You have an active and well-rounded personal presence in social media, with a command of each network.   The more of these you tick, the more you come close to our perfect candidate (but nobody's perfect, right?). If this job is for you - wherever you are based - send a CV and a quick paragraph about yourself and why you’d want to join our mission.

We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team to design and build the next generation of our mobile applications. Responsibilities:   Design and build advanced applications for the iOS platform using Swift Collaborate with cross-functional teams to define, design, and ship new features. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.   Requirements:   BS/MS degree in Computer Science, Engineering or a related subject 1-3 years of working experience in iOS development Have published one or more iOS apps in the app store Strong knowledge of Objective-C/Swift, Xcode, Cocoa Touch and UIKit Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies Solid understanding of the full mobile development life cycle Proficient in English

We’re updating our freelance database! We are seeking freelancers that are able to jump in, immerse themselves in a project or piece of business and add value to our teams and Clients. Should be based in Beirut, great under pressure and can handle short deadlines. What we are looking for: Graphic Designers English and Arabic Copywriters Translators Digital/Social Media Specialists Project Coordinators Our freelance opportunities are all unique and vary in terms of necessary skill-set, length of project, etc. There is no need to apply more than once, if you're in our database you will be on our radar! We are not able to respond to all freelance applicants but we’ll be sure to contact you if an opportunity arises matches your skill set. Please list the position for which you would like to be considered in the cover letter and your time availability. Include work samples and portfolio when applicable.