Job Description

Company Overview:

Eagle Travel & Tourism success is due to our high quality standard maintained through out the company, Eagle's team efforts and the company's vision to best serve out clients needs and wants in every aspect of travel they may require.

Eagle travel and Tourism has been serving travelers in Lebanon since 1970 with a commitment to the highest standards of personal service and reliability. 

Today Eagle Travel is one of the most respective & top leading agencies in Lebanon. Eagle Travel head office is in Beirut - Lebanon.

Website: https://www.eagle-travel.com/

Location: Beirut

Main Duties :

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Reservation Agent Requirements:

• Bachelor’s in Business Administration or related field.
• Customer-service experience.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in microsoft office suite.
• Data entry experience.
• Proficient in English and Arabic. 

Other:

• The internship will start during April and ends on July 01, 2022
• This is an in-office internship
• This is a paid internship

Company Profile