Job Description

About the team

The Solution Consultant, as a developing professional, will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.

What you will do

• Configure Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with timelines.
• Support senior consultants in reviewing and researching possible solutions to meet customer requirements.
• Collaborate with senior consultants on assignments and assist with research for configurations for customer requirements for complex deployments.
• Update documentation for solution implementation.
• Perform the validation and testing of the solution and capture user feedback.
• Support data management and data integration-related activities, under the direction of senior consultants and support deployment workshops by preparing documentation with the help of the Solution Architect and taking notes during the sessions.
• Perform training of customer end users on the configured solution.
• Deepen knowledge of supply chain best practices and the Maestro solution.
• See to any other reasonable project-related task assigned.
• Onboarding timeline includes 2 – 3 months of training (online training courses, certifications, and bootcamps) and shadowing.

What we are looking for

Technical skills

• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Information Technology or a related field.
• Part-Time option for final year students
• Full-Time option for recent graduates
• Knowledge and/or Internship Experience working with supply chain processes and manufacturing planning solutions to support supply chain activities.
• General knowledge of supply chain concepts and best practices related to forecasting, MRP (Material Requirements Planning), Constraint Management, and Production Scheduling.
• Scripting skills such as Java Script are a plus.
• Ability to communicate complex ideas effectively, both verbally and in writing (English Essential).

Soft Skills

• Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, and presentation skills.
• Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
• Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
• Works well in a team environment and can work effectively with people at all levels in an organization.
• Ability to work in a collaborative matrixed environment with multiple team members.

More Info:

Kronicle

Agile Supply Chain Management Solutions | Kinaxis

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