Job Description

Location: Democratic Republic of the Congo (DRC)
Salary: USD 2,500–3,000 per month, depending on experience.
Reports to: General Manager

Job Description

A transport company in the DRC is seeking a Transport Operations Manager with at least 5 years of relevant experience to oversee daily transport and fleet operations.

Reporting directly to the General Manager, the successful candidate will lead the operations team, ensure safe and reliable service, and improve operational efficiency.

Key Responsibilities

* Manage daily transport operations, including route planning, scheduling, dispatch, and vehicle allocation.
* Supervise drivers, dispatchers, and operational staff, ensuring clear responsibilities and accountability.
* Monitor punctuality and service quality, resolving delays, breakdowns, and scheduling issues.
* Coordinate preventive maintenance, repairs, and vehicle inspections to ensure fleet availability.
* Monitor fuel consumption, mileage, vehicle utilization, and operating costs.
* Ensure compliance with safety procedures and applicable transport regulations.
* Coordinate with clients regarding service requirements, schedule changes, and complaints.
* Manage driver attendance, shifts, conduct, and performance.
* Ensure vehicle documents, insurance, permits, and maintenance records remain up to date.
* Respond to accidents and operational emergencies, ensuring proper reporting and follow-up.
* Implement operating procedures and recommend improvements to routes, staffing, and fleet usage.
* Provide the General Manager with regular reports on operational performance, costs, incidents, and corrective actions.
* Coordinate with accounting to verify trip records, fuel expenses, and operational supporting documents.

Requirements

* Minimum 5 years of experience in transport or fleet operations, including experience supervising a team.
* Experience in passenger or employee transportation is preferred.
* Strong planning, leadership, and problem-solving skills.
* Practical knowledge of fleet maintenance coordination, dispatch, and transport safety.
* Ability to manage multiple schedules and respond effectively under pressure.
* Proficiency in Microsoft Excel; experience with GPS tracking and fleet management systems is an advantage.
* Strong communication and reporting skills.
* Willingness to relocate to and work on-site in the DRC.
* French language skills and previous experience in Africa are an advantage.
Email: hiring.congo@gmail.com