B-Lectual is an IT company dealing with consultancy, training, and outsourcing of IT infrastrcutture...
Location: Beirut Digital District
IT Support Engineer:
- Install and configure hardware and software for clients.
- Troubleshoot technical issues for clients.
- Maintain and update inventory of computer hardware and software.
- Provide technical support to clients through phone, email, or in-person.
- Maintain client computer systems and ensure security.
- Train clients on new software and hardware.
- Resolve network issues and ensure network security.
- Manage backup and disaster recovery procedures.
- Perform regular maintenance on computer systems.
- Provide on-call support as needed.
IT Help Desk:
- Respond to client inquiries through phone, email, or in-person.
- Provide technical support for clients and resolve technical issues.
- Maintain knowledge of hardware and software systems.
- Document and track client requests.
- Escalate technical issues to higher level support as needed.
- Train clients on basic computer usage and software.
- Ensure data security and privacy for clients.
- Provide regular updates to clients on issue resolution status.
- Perform basic troubleshooting for hardware and software issues.
- Recommend hardware and software solutions to clients.
NW & Security Specialist:
- Design and implement network security systems.
- Monitor network security and identify potential threats.
- Configure and manage firewalls, intrusion detection systems, and VPNs.
- Perform regular security audits and risk assessments.
- Respond to security incidents and implement security remediation plans.
- Manage network access control systems.
- Collaborate with other IT departments to ensure network security.
- Provide security training to staff and clients.
- Stay current on industry trends and new security technologies.
- Develop and maintain security policies and procedures.
Majors Preferences: Computer Science, Computer Engineering
- This is a paid hybrid internship
- The internship will start during March
TAKADDOM Internship Program is a unique empowering program for young men and women offering them a variety of skills in one journey. Students will: obtain a realistic job experience, at a reputable company, receive a comprehensive 21st century program, offered by BDD academy, engage and network with a diversified business community