Job Description

We are seeking a highly motivated and results-driven Account Manager to join our call center team. The candidate will be responsible for managing and nurturing a relationship with our client, ensuring his satisfaction and maximizing the potential for future business.

Responsibilities:

• Build and maintain a strong relationship with the client through regular communication and follow-up
• Manage client inquiries and resolve any issue in a timely and professional manner
• Collaborate with internal teams to ensure the client receive the highest level of service and support

Requirements:

• Experience as an Account Manager, preferably in a call center environment
• Strong interpersonal and communication skills, both written and verbal
• Ability to build and maintain relationships with client and internal teams
• Strong organizational and time-management skills
• Ability to work under pressure and meet tight deadlines
• Experience in a humanitarian field is a plus
• Bachelor’s degree in business or a related field

If you are passionate about making a positive impact and have a strong drive for success, please submit your resume for consideration at HR@smartsource.me

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