SmartSource is currently seeking Spanish Speaking Customer Service Representatives to join our leading USA healthcare projects. If you have excellent language skills, a passion for providing top-notch customer service, and a desire to work in the medical field, we want to hear from you!
Responsibilities:
Set patient appointments and manage schedules efficiently
Respond to customer inquiries and provide support promptly
Ensure a high standard of customer service and patient satisfaction
Requirements:
Must be fluent in Spanish & English
Previous relevant experience is a plus
Flexibility to work PM shifts
Job Location: Achrafieh, Beirut
At SmartSource, the relationship between consulting and outsourcing is very intimate, especially since our call centers are faced with many of the same challenges you are faced with. From process improvements to cost-to-profit center transitions and everything in between, our objective is to make your call center (or ours) work for you. We provide you with vital support so you can stay focused on your core business activities by delivering professional advice and quality outsourcing services coupled with convenient scalability and reliable performance. We offer small and medium-sized businesses (SMEs) the high caliber customer experience consulting solutions usually only accessible to large corporations. We understand your goals and accordingly build professional, robust, and sustainable customer care hubs that overcome the challenges of every stage of the customer lifecycle from process improvements to cost-to-profit center transitions. By empowering you with smart outsourcing solutions, we maintain the quality standards you aspire towards.
http://www.smartsource.me
http://smartsource.me
(961) 71407487
nour.najm@smartsource.me