Job Description

Who we Are - AstroLabs, the Gulf’s leading Business Expansion Platform

At AstroLabs, we specialize in facilitating high-growth companies' entry into the Saudi and UAE markets. We offer comprehensive growth services including business setup, co-working spaces, and recruitment, alongside programs developed with government and leading private sector partners to strengthen key regional sectors.

As the market leader (we’ve recently celebrated expanding 850+ companies to the UAE and 600+ companies to KSA), , we are on a journey of digitizing this industry - and we’d like you to be a part of making this happen by joining our team in Saudi Arabia! Our vibrant Riyadh office serves as the heart of our organization, hosting over half of our workforce.

Our culture is ambitious, supportive, outcome-oriented and driven by curiosity.

IMPORTANT NOTE: If you believe you are a good fit for this role please apply on this link.

Job description:

AstroLabs Coworking & Licensing Dubai has set up over 800 tech-enabled ventures in the UAE in partnership with the leading freezone DMCC, and supported hundreds more with soft-landing and Community. We have two 24/7 coworking spaces in JLT that are the home to an unrivaled tech and innovation-driven entrepreneurial community.

AstroLabs KSA Expansion is the preferred market entry partner for an array of multinational corporations expanding into Saudi Arabia. We handle local company registration and provide a soft-landing office at our coworking space in Riyadh. We have set up over 300+ companies in KSA and have an amazing team on the ground in Riyadh to take care of the entire setup process.

We are Ambitious, we take Ownership, and are committed to Excellence. If you are a high performing, driven individual, then read on - we would love for you to join our dynamic team.

Who You Are

We're seeking a dynamic Tech Specialist to handle the operational and technical oversight of automation processes, system integrations, and tech-related workflows. This role entails managing data flows, auditing and optimizing systems, creating and maintaining reports and dashboards, and improving technology and data processes.

Additionally you will be tasked with ensuing data integrity and system security while providing technical support to team members, playing a key role in boosting operational efficiency and driving growth through technology innovation

Responsibilities:

• Assess and maintain current technology stack and integrations, including automation tools and system workflows
• Initiate audits of existing automations and system processes, aiming to streamline and enhance efficiency
• Support with managing different AstroLabs products on our CRM (HubSpot)
• Manage automation-related and HubSpot support activities
• Implement enhancements to optimize HubSpot workflow and reduce automation spaghetti
• Establish and maintain framework for ongoing technical support and troubleshooting to ensure technical operations consistency
• Propose new systems and process enhancements to insure system sync across all teams
• Support the Tech Operations Manager in automation and digitalization projects
• Complete and implement comprehensive documentation and training for tech systems and tools
   

Your Technical Skills:

• You are tech-savvy with capabilities in system integration and automation tools
• You are a detail oriented critical thinker and a proactive problem solver
• You have good knowledge of CRM systems back end, preferably HubSpot
• You are aware of tech security and efficiency best practices
• You are able to communicate complex technical concepts clearly and effectively
• You are ambitious and hold yourself accountable to achieving desired outcomes

Your Key Qualifications

• You hold a degree in Information Technology, Computer Science, or a related field
• You have 1 to 3 years of hands on CRM back end operation experience
• You’re based in Lebanon
• You're proactive and adaptable to change
• You preferably have previous experience with HubSpot and Zapier

Company Profile