Job Description

Company overview:

The AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 14 countries overseeing more than 700 stores.

Location: Jnah, Beirut

Website: https://www.azadeagroupholding.com/english/home 

Internship overview: 

• Assist in inspecting computer equipment and installing hardware and peripheral components such as monitors, keyboards, printers, and disk drives. 
• Support the IT team in troubleshooting basic hardware and software issues. 
• Help install and configure designated software packages, including operating systems, business applications, and office tools. 
• Provide first-level support for user inquiries related to networking, operating systems, and software applications. 
• Assist in monitoring IT systems and networks to identify and report issues to senior team members. 
• Help document hardware and software configurations, troubleshooting steps, and issue resolutions. 
• Support in managing service desk tickets by logging incidents, prioritizing requests, and providing status updates. 
• Follow IT policies and procedures while maintaining a high level of customer service and professionalism. 

Majors preferences: Computer Science, Computer Engineering

Technical requirements:

• Fluency in English. 
• Proficiency in MS Office Suite.   
• Currently pursuing or recently completed a Bachelor’s degree in Information Technology, Computer Science, or a related field. 
• 0 to one year of experience in Information Technology, or a similar role. 

Company Profile