Job Description

The Padelist is on the lookout for a driven, detail-oriented, and hands-on Assistant Operations Manager to support and enhance the day-to-day operations across its growing network of venues in Lebanon. You’ll work hand-in-hand with our Operations Manager and collaborate with various department leads to ensure that every touchpoint — from court quality to customer interaction — reflects our commitment to excellence.

This is a dynamic, on-the-ground role ideal for someone who is proactive, highly organized, tech-savvy, and thrives in fast-paced, high-performance environments. If you're passionate about delivering seamless operations and exceptional experiences — we want to hear from you.

Responsibilities:

Venue Operations:

• Oversee and support the smooth daily operations across multiple Padelist venues.
• Supervise booking systems, on-site staff, and shift scheduling.
• Ensure all venues meet brand standards in terms of cleanliness, functionality, and atmosphere.

Event & Tournament Support:

• Assist in planning, logistics, and on-site execution of tournaments, corporate activations, and community events.
• Coordinate with the marketing and ops teams to ensure flawless event delivery.

Team Leadership & Support:

• Guide and motivate venue staff including court attendants and front-line teams.
• Assist in onboarding and coaching new hires to uphold service excellence.

Inventory & Stock Management

• Monitor inventory levels of sports equipment and venue essentials.
• Work with the inventory team to ensure efficient restocking and optimal resource usage.

Facility Compliance & Maintenance

• Conduct regular venue walkthroughs and report any issues promptly.
• Ensure all safety standards and operational guidelines are met consistently.

Reporting & Insights

• Share regular reports and updates on venue performance, team productivity, and customer sentiment.
• Offer recommendations for continuous improvement across operational touchpoints.

Qualifications:

• 2–3 years of experience in operations, hospitality, event coordination, or sports venue management.
• Excellent communication skills — confident, respectful, and clear in both verbal and written formats.
• A proactive doer — organized, adaptable, and always two steps ahead.
• Tech-savvy and comfortable with digital tools, booking platforms, and reporting systems.
• Eager to learn, take ownership, and grow within a collaborative and evolving team.
• Detail-driven with a high standard for service quality and venue excellence.
• Skilled in Microsoft Office (Excel, Word) and open to learning new systems.
• Passion for sports and active environments is highly desirable.
• Owning a vehicle is required, as the role involves moving between venues regularly.

Company Profile