Job Description

We are looking for a qualified Community Officer to join our team. If you are a tech-savvy professional, experienced in social media, PR, and promotional events in the startup and entrepreneurship industry, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the voice of our brand and manage our programs’ communications under the supervision of the Zein AUB iPark management.

Responsibilities

1. Under the direction of the iPark Operations Manager, develop and execute the overall programs’ communications, marketing, social media, and events activities (such as: Incubation program, President Innovation Challenge, Mentorship program, etc.)
2. Manage communication needed to run the Incubation Program sessions and activities between the startups and mentors in coordination with the Operations Manager and Entrepreneur in Residence and based on pre-agreed guidelines and templates.
3. Liaise internally with the operations and program support teams to ensure timely, consistent, and effective communication.
4. Organize events, community meetups, and hackathons (including few occasional events during the weekend) to build community and boost brand awareness.
5. Build relationships with the iPark community members including start-ups, mentors, network partners, other AUB departments, industry professionals, and media professionals.
6. Coordinate with iPark management and the Communications teams to ensure brand consistency and to preserve iPark's professional positioning.
7. Manage and grow the iPark community online.
8. Respond to comments and customer queries on time.
9. Develop and implement creative and impactful marketing campaigns to attract students, faculties, mentors, and angel investors to iPark in coordination with the AUB Communications Office.
10. Manage communication channels and provide engaging content: Social Media, Ads, newsletters, E-mail campaigns, Screens, Blogs, Flyers, etc.
11. Monitor and report on feedback and online reviews.
12. Stay up to date with digital technology trends.
13. Coordinate activities with partners and sponsors
14. Assess and report online and offline marketing performance.
15. Under the direction of the Operations Manager Liaise with the Office of Communications and other AUB units and departments responsible for events, news coverage, representation of AUB, and its social media image.
16. Handle all activities related to community management to ensure an organized and agreeable working environment for the startups incubated in the iPark space.
17. Perform other similar or related duties as requested.

Required Skills

Company Profile