Job Description

Company overview: Coaching, capacity building, corporate coaching

Website: http://www.pragmadoms.com/

Location: Sin el Fil

Internship overview:

The intern will support marketing operations, CRM organization, client communication, and social media posting workflow. The main content will be prepared by the company; the intern’s role is to organize, schedule, publish, and keep the workflow clear.
Responsibilities include:

• Organizing and updating client and lead information in the CRM.
• Segmenting clients and leads based on interests, status, campaign needs, and follow-up stage.
• Preparing and scheduling email campaigns and client follow-ups.
• Organizing approved social media content into a clear posting calendar.
• Scheduling and posting approved content across social media platforms.
• Making sure captions, visuals, links, dates, and posting instructions are correctly organized before publishing.
• Replying to basic client messages, comments, and inquiries in a professional and warm tone.
• Using AI tools such as ChatGPT and Claude to support organization, email drafts, reply drafts, research, and workflow improvement.
• Helping collect and organize testimonials, FAQs, client feedback, and community engagement ideas.
• Tracking basic results such as email responses, engagement, and client follow-up status.
• Supporting the founder with day-to-day marketing operations and community management tasks.

Majors preferences: Business Marketing, Business Management, Graphic Design, Graphic Design is optional 

Skills:

• Able to conduct basic market research and competitor research.
• Able to study target audiences, client needs, market trends, and customer behavior.
• Able to research competitors’ offers, content, pricing, positioning, and communication style.
• Able to summarize research findings clearly and turn them into useful recommendations.
• Comfortable using AI tools such as ChatGPT and Claude for research support, drafting, organizing, summarizing, and improving workflows.
• Able to write clear AI prompts, review AI output, fact-check information, and adapt it to the brand voice.
• Comfortable using Google Workspace: Google Sheets, Google Docs, Google Drive, Gmail, and Calendar.
• Comfortable using social media platforms for organizing, scheduling, and posting approved content.
• Basic knowledge of CRM systems or willingness to learn quickly.
• Comfortable preparing segmented client lists and supporting email marketing campaigns.
• Basic knowledge of Canva is a plus.

Company Profile