2 jobs found

JOB DESCRIPTION: Prepare, compile and sort documents for data entry such as product descriptions, images, company info... Maintain relationships with clients by providing support, information, and guidance Prepare reports by collecting, analyzing, and summarizing information Customer support. Answer all related questions via phone, email or chat support. Reply to community questions. Contribute to team effort by accomplishing related results as needed. Operate in a very fast-paced and challenging environment, as well as adapt to changes and manage multiple high-level priorities. Mentor new team members as our organization grows. Provide customer service to our merchants. Troubleshooting REQUIREMENTS: Bachelor’s degree in the field of business is preferred – holders of certificates in other fields are also encouraged to apply. Formal computer training an advantage Proficient in relevant computer applications such as MS Office Accurate keyboard skills and proven ability to enter data at the required speed Knowledge of correct spelling, grammar and punctuation Strong presentation skills and ability to communicate effectively with all level decision makers. Fluent in English and Arabic. KEY COMPETENCIES AND SKILLS: Planning and organizing Information collection and data entry Problem solving Attention to detail Decision making skills Communication skills Confidentiality Ability to work under pressure    

Mahara Capital is seeking to hire an Operations Manager to join its growing team. You will be leading the company operation and reporting directly to the CEO. You will be responsible for: Managing the day to day activities of the company, Developing and implementing operational policies and procedures, Identifying and addressing challenges and opportunities, Preparing and executing action plans as needed; Implementing quality and customer-service standards; Resolving operational problems, Reporting operations information and recommendations to senior management; Assisting in the recruitment and training of the team, Overseeing the marketing activities and playing an active role in improving customer experience, Building alliances and partnerships with organizations, Planning and budgeting. Successful candidates will have a Bachelor's degree in business administration (MBA is a plus) and have more than 10 years experience with great interpersonal, problem solving and leadership skills.