Job Description
Essential Duties and Responsibilities:
- Managing the full sales life cycle, from initial prospect through to closing sales.
- Prospecting new clients
- Developing and maintaining excellent knowledge and understanding of our Business, offerings, competitors and industry.
- Promoting company’s products/services while addressing or anticipating customers’ objectives.
- Gathering customer / project requirements and proposing necessary solutions, preparing or approving quotations / Request for Proposals.
- Negotiating quotations with customers, studying their remarks and feedback, revising offers as necessary while remaining within Authority Matrix limits in terms of pricing, discounts, and terms of payment.
- Researching, identifying and reporting on business opportunities in targeted markets.
- Developing a robust pipeline of opportunities and revenue streams.
Customer Relations Management
- Promoting the image of the company by demonstrating professionalism, reliability and technical knowledge ableness.
- Expanding customers’ base by:
- Proactively prospecting for new clients.
- Tele sales activity to set up meetings and create new leads.
- Conducting research to identify new accounts and customer needs.
- Extensively following-up on existing leads generated from Exhibitions, Webinars and partners network.
- Establish, develop and maintain positive business and Client relationships. Retaining clients and building strong, trusting relationships.
- Use various styles to persuade/ negotiate appropriately.
- Maintaining the accuracy and integrity of the CRM system by providing updates on daily basis for accounts, leads, and activities (meetings held, calls and client interaction…etc.).
Target Setting & Achievement
- Ensuring that monthly, quarterly and yearly targets are met (Sales, leads, offers, customers’ base, collection…etc.).
- Meeting KPIs.
Feedback & Reporting
- Reporting on daily basis to Business Development Director on accomplished tasks, expected activities customer needs, customer satisfaction, progress reports…etc;
- Assist in preparation of sales proposals, RFP and RFI responses as needed.
Ideal Candidate profile:
- BS in Computer Science or BE in Computer engineering.
- Have strong communication skills and negotiation skills
- Proficiency in Microsoft Office and CRM software
- Highly organized and accomplished at solving problems and closing deals
- Detail-oriented and able to prioritize
- Well Connected and ability to deliver
- Able to work efficiently under pressure
- High energy personality
- Fluent in English
Company Profile
SHELT protects your business by providing a 24/7 Security Operations Center (SOC) with centralized dedicated security consultants .
We offer online and cloud based security services to trusted global clients through a cybersecurity-as-a-service partnership model that is designed to sustainably and effectively shelter your company from data theft and cyber threats.
With a comprehensive offering of solutions, and an excellent on-the-ground network across Europe and Africa, Shelt is looking to become the preferred choice for cybersecurity-as-a-service provider in the entire region.